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PLC GROUP
   
Business Process Improvement Services

As is the case with virtually every telecom and wireless company, the number of products and services offered has increased drastically over the last ten years. As a result, firms require greater visibility and standardization in the management of business processes in order for process optimization to be achieved.

To meet process optimization challenges, Telco’s more and more refer to external expertise for consulting, business processes re-design and implementation.


Over the last few years, PLC Group has successfully completed  Business Process Improvement engagements with leading Telecom and Wireless Service Providers here in Canada and Internationally.

Key focus areas of these engagements were:

  • Network Planning & Engineering
  • Network Elements Deployment
  • Service Provisioning & Delivery
  • Billing & Operations

Our key success factor apart from our very broad expertise in carrier technological and business environments, is our Business Process re-engineering and improvement methodology which can be summarised as “Map-as-is, implement to-be”.

Tangible Business Process Optimization benefits that we deliver:

  • Reduced Planning & Engineering Cycles and Cost
  • Greater Efficiency in Network Deployments and Rollouts
  • Accurate, Streamlined and Timely Service Delivery Workflows
  • Efficient Processes for Billing & Operations
 

  Home | Consulting ServicesBusiness Process Improvement

 
Consulting Services
 
General Overview
Network Audit & Assessment
OSS/BSS Strategic Planning
Business Process Improvement
HR Consulting Services
Our Clients & Partners
CS News & Events
 

News: Aug 1, 2008 - PLC Group announces a Partnership with a global Systems Integrator... More

 

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